Received: (qmail 7833 invoked from network); 19 Jun 2003 10:24:58 -0000 Received: from mailgw01.cusa.canon.com (146.184.6.100) by ec.cdbed1.client.atlantech.net with SMTP; 19 Jun 2003 10:24:58 -0000 Received: (qmail 21456 invoked from network); 19 Jun 2003 10:24:57 -0000 Received: from mail01.cusa.canon.com (146.184.100.101) by mailgw01.cusa.canon.com with SMTP; 19 Jun 2003 10:24:57 -0000 Received: (qmail 26586 invoked from network); 19 Jun 2003 10:24:56 -0000 Received: from localhost (HELO mail01.cusa.canon.com) (127.0.0.1) by localhost with SMTP; 19 Jun 2003 10:24:56 -0000 Received: from mail01.cusa.canon.com ([127.0.0.1]) by mail01.cusa.canon.com (SAVSMTP 3.0.0.44) with SMTP id M2003061906245519010 for ; Thu, 19 Jun 2003 06:24:55 -0400 Received: (qmail 26582 invoked from network); 19 Jun 2003 10:24:55 -0000 Received: from citsvae500.cits.canon.com (146.184.39.133) by mail01.cusa.canon.com with SMTP; 19 Jun 2003 10:24:55 -0000 Received: from citskana2.cits.canon.com(146.184.39.57) by citsvae500.cits.canon.com via csmap id 29502; Thu, 19 Jun 2003 06:22:32 -0400 (EDT) Date: Thu, 19 Jun 2003 06:24:55 -0400 To: Alex Kirk Subject: Re: MultiPASS - MULTIPASS C755 (KMM1932725V18260L0KM) From: Canon eCare Reply-To: Canon eCare Mime-Version: 1.0 Content-Type: text/plain; charset = "us-ascii" Content-Transfer-Encoding: 7bit X-Mailer: KANA Response 7.01.102 Mr. Kirk, Unfortunately, Canon Inc. has not been inclined to disclose at this time the technical reasons as to why the C755 is not supported in the desired configuration. Regardless, this decision apparently was made in the best interest of the company and its customers. Again, while I can understand your concern for this issue, we are unable to assist you in setting up your C755 multipass for networking through the Windows XP operating environment. Sincerely, Darius Griffin Operations Supervisor