Received: (qmail 24101 invoked from network); 5 Jun 2003 18:38:53 -0000 Received: from idc-t04.expressresponse.com (HELO expressresponse.com) (161.58.80.140) by ec.cdbed1.client.atlantech.net with SMTP; 5 Jun 2003 18:38:53 -0000 Received: (qmail 4627 invoked by uid 104); 5 Jun 2003 18:38:51 -0000 Message-Id: <20030605183851.4626.qmail@expressresponse.com> Received: (qmail 4583 invoked by uid 104); 5 Jun 2003 18:38:49 -0000 Received: (qmail 4574 invoked from network); 5 Jun 2003 18:38:49 -0000 Received: from unknown (HELO mailgw01.cusa.canon.com) (146.184.6.100) by 0 with SMTP; 5 Jun 2003 18:38:49 -0000 Received: (qmail 599 invoked from network); 5 Jun 2003 18:38:48 -0000 Received: from mail01.cusa.canon.com (146.184.100.101) by mailgw01.cusa.canon.com with SMTP; 5 Jun 2003 18:38:48 -0000 Received: (qmail 5497 invoked from network); 5 Jun 2003 18:38:46 -0000 Received: from localhost (HELO mail01.cusa.canon.com) (127.0.0.1) by localhost with SMTP; 5 Jun 2003 18:38:46 -0000 Received: from mail01.cusa.canon.com ([127.0.0.1]) by mail01.cusa.canon.com (SAVSMTP 3.0.0.44) with SMTP id M2003060514384513948 for ; Thu, 05 Jun 2003 14:38:45 -0400 Received: (qmail 5493 invoked from network); 5 Jun 2003 18:38:45 -0000 Received: from citsvae500.cits.canon.com (146.184.39.133) by mail01.cusa.canon.com with SMTP; 5 Jun 2003 18:38:45 -0000 Received: from citskana2.cits.canon.com(146.184.39.57) by citsvae500.cits.canon.com via csmap id 19696; Thu, 05 Jun 2003 14:35:56 -0400 (EDT) Date: Thu, 05 Jun 2003 14:38:45 -0400 To: alex@schnarff.com Subject: Re: MultiPASS - MULTIPASS C755 (KMM1902021V38303L0KM) From: CareCenter@cits.canon.com Reply-To: CareCenter@cits.canon.com Mime-Version: 1.0 Content-Type: text/plain; charset = "us-ascii" Content-Transfer-Encoding: 7bit X-Mailer: KANA Response 7.01.102 Forward_from: CareCenter@cits.canon.com Forward_replyto: CareCenter@cits.canon.com X-Expressresponsesid: 1054784842.28554.5 X-Expressresponsefrom: Canon eCare Dear Alex, Thank you for contacting Canon product support. I apologize for any inconvenience you are experiencing with the C755 communications issues. Unfortunately, the configuration you are describing is not supported by Canon for the C755. First, Canon does not support the Linux environment. Also, the unit is not supported in any type of XP network or shared environment. The unit is supported only as a local installation with a direct connection to a single PC and printing only from the PC. Sincerely, Chris Product Support Representative Customer Satisfaction... The most important product we support!